Ceres
Thursday°C
Ald Dirk Swart
Party affiliation: DA
Ward: 3
Contact details
Email: dirk@witzenberg.gov.za
Last published 11 August 2025
Cllr Jonathan Nel
Committee: ICOSA
Contact details
Email: jonathan@witzenberg.gov.za
Last published 11 August 2025
Cllr Gert Laban
Contact details
Email: glaban@witzenberg.gov.za
Last published 24 April 2024Witzenberg Municipality
Loadshedding
Overview
Whilst we try our best to keep power interruptions to dealing with large electrical faults and maintenance, the country is subject to national loadshedding strategies to manage our load and demand upon the national power grid.
Click here to view our current loadshedding schedule applicable to Witzenberg Municipality. Also consult http://www.eskom.co.za for updates and news concerning loadshedding.
Should you have an emergency or fault to report, please contact the Witzenberg Municipality Control Centre on (023) 316 1997/8 (24 hours).
Last published 16 March 2016Control Centre
Overview
Witzenberg Municipality aim to offer the public support with service delivery complaints and queries on a daily basis. We also strive to provide assistance to residents requiring our help with law enforcement, fire services and traffic services when required. This function is performed through the Witzenberg Municipality Control Centre which operates 24 hours a day to dispatch these services where required.
Who we are:
Monwabisi Mpeluza – Director: Corporate Services
Tel: 023 316 1854
Email: monwabisi@witzenberg.gov.za
Rowena Hendricks – Manager: Marketing & Communication
Tel: 023 316 1854
Email: rowena@witzenberg.gov.za
Witzenberg Municipality Control Centre
Tel: 023 492 0181 / 023 492 0182
Our key performance areas include:
- Recording of service delivery queries and complaints for call outs
- Complaint and query escalation to the relevant stakeholder or service
- Intergovernmental relations
- Emergency services relay
- Service delivery reports
- Support with communication for emergency and disaster management
- Query management of media queries
Where to find us
Physical address
Corporate Services
Control Centre
Traffic Department, Voortrekker Street, Ceres, 6835
Postal address
P O Box 44, Ceres, 6835
Procedure
When calling the Control Centre, it is vital to provide us with the correct information, to ensure that we can provide residents with the support necessary:
- Provide us with your address information and mention landmarks to identify your location
- Provide us with your full name
- Provide us with accurate information of the incident requiring attention, i.e. tell us what is burning on fire call outs, tell us how many are injured on motor vehicle accidents, etc.
- Ask for a reference number of your call. Should you need to do a follow up call, this number will assist you in checking on the progress of your call. Kindly report all service delivery queries or complaints as well as emergency services relay immediately to the Witzenberg Municipality Control Centre on (023) 492 0181 / 2 (24 hours).
Ambulance Services does not fall within our services, but Ambulance Services in Worcester can be reached on (023) 346 6000 for dispatch.
Contact us should you want to report a fault, have queries, complaints, compliments or suggestions on admin@witzenberg.gov.za.
Media queries can be directed to the Manager: Marketing & Communication for feedback on rowena@witzenberg.gov.za.
Last published 11 August 2025