Delivery
Customer service
Delivery methods and costs
Delivery methods and costs
Shipping within Germany is free of charge with DPD Classic from €80 or €3.95. Isle of Man EUR DHL GoGreen Choosing a selection results in a full page refresh
Shipping within the EU is with DPD Classic or UPS Standard. incl. VAT, excl €8.95 Customs duties may apply.
Shipping to Norway, the UK and Switzerland is with UPS Standard. incl. VAT, excl €19.95. days right of withdrawal.
Shipping to Cyprus and the offshore islands of Spain is with UPS Isle of Man EUR €49.95.
Shipping outside the EU is with UPS Express Saver. All non-EU deliveries are delivered duty unpaid DDU €34.95 South Africa EUR.
Taxes and customs duties
Taxes and customs duties
All non-EU deliveries are delivered duty unpaid (DDU).
Customs and import duties may be levied once the parcel reaches your country. These fees must be paid by the recipient (i.e. you) of the parcel.
Unfortunately, Allike has no control over these fees and cannot tell you what the cost might be, as customs regulations and import duties vary widely. It might be a good idea to check with your local customs office for current fees before ordering so that you are not surprised by fees you were not expecting.
The customer must take full responsibility for any parcels returned to us due to unpaid customs fees. Postage, return shipping costs, customs fees and handling fees may be deducted from the refund. This will be done in accordance with our T&Cs
Shipping restrictions
Shipping restrictions
Shipping restrictions may occur at any time for various countries. If we are aware of them in good time, we will endeavor to prepare for them as best we can.
There is currently no delivery to:
- Russia
- Belarus
- Ukraine
Track order
Track order
Once your order has been shipped, you will receive a tracking code and a link via email.
You can also track the status of your order on your account page.
Customer service information
Choosing a selection results in a full page refresh available from Monday to Friday from 9 am to 5.30 pm CET
You can reach us by email or phone
Phone: +49 40 67 38 17 80
E-mail: kunden@allikestore.com